Purchased leather sofa and loveseat about a year ago and both pieces peeling already. Spoke with customer service manager who told me I was out of the warranty period. Thousands of dollars down the train. Don’t trust the hype, their products are inferior.

AFW is a nice place to go to when you need some furniture! Their prices are fair and affordable! They seem to have won several awards for being the best furniture store around. If you need any type of furnishings, this is a good place to check out! They even have a deli in case you want to celebrate your purchase with food!

AVOID AT ALL COSTS I placed an order with this business, and there was a manufacturers defect with the table. When I contacted the company to utilize their one year warranty program, the representative named Roger and the customer service department was extremely rude and displeasing and told me that I am the one that caused the damage to the table, though the representative has no proof that this is the case. I am unsure why I am being discriminated against in regards to utilizing the warranty program when there is no basis of user damage but rather manufacturers defect. They do not honor their warranty program, predatory business practices.

Great prices and a huge selection. Wouldn't expect the furniture to be of the highest quality but you get what you pay for. Would highly recommend as a first stop whenever buying new furniture and at the very least using it as a way to figure out what exactly you are looking for even if you don't find exactly what you want to buy.

Love love love this place! They take such good care of us each and every stop! I recommend it to everyone the chance I get!

Went in looking for a new couch with a vague idea of what I wanted. Robert the sales guy was fantastic, and he was able to answer all my questions and help me gain a better idea of what I was looking for. He made himself available without being pushy or aggressive. Payment and setting up delivery was quick and easy. The delivery process went very smooth. They communicated well through text and were on time with their set delivery window (they were actually here at the very beginning of that window so I wasn’t stuck waiting at my apartment all day). The guys delivering my furniture were professional and friendly. They also handled my new furniture with care. Great experience all around recommend AFW 10/10.

Great service and delivery! Definitely recommend!

My husband and I were referred by my father in law and I’m very glad we listened. They had a wonderful variety to choose from and their prices are very affordable! We will most definitely be returning customers.

Everything was positive

Wonderful experience with AFW. The piece I wanted wasn't available locally yet they were able to get from another store out of state with no additional cost. I was told it would be 2-3 weeks and it was delivered to my home within 5 days. I couldn't believe it. They beat other retailers by $350-$700. It is quality furniture and the people were so great and helpful. Will definitely consider them again in the future.

American Furniture has great furniture awesome return policy. No hassle!!

Great customer service overall. Delivery guys were great!

Good furniture at a good price and notify you when deliveries are on the way.

Love my new sectional, great quality. Awesome experience from start to finish. Would definitely recommend to all my friends and family!

Great prices compared to other furniture locations. Delivery drivers were quick and professional.

Salesman was friendly, respectful, smiled throughout the deal and was never ever pushy! The delivery personnel were just as nice and respectful. When I need furniture again, u can bet it'll be with AFW!

This is my second experience with AFW and they never disappoint. They have exceptional customer service, and great quality furniture for a good price!

A++++. We will be repeat customers. First delivery had two pieces damaged. They replaced the following week due to my schedule. They inspected new furniture and made sure we were 100% satisfied. Great job AMW

Excellent transaction and great furniture!

Perfect 10/10 I got a good price quick buying process and friendly delivery team

This is our second time purchasing items from American Furniture Warehouse and we could not be more satisfied and happy with our purchases. The delivery process was quick, simple & professional. The guys were in & out, no mess, no fuss. You couldn't even tell they've been here except I now have a dining & living room full of new furniture. Thank you!

I can't believe how low the prices are. Ordered on Saturday and furniture was delivered Monday. I live on 3rd floor in this Texas heat of 90 degrees or more, and the men got my furniture up quickly and accurately. They were polite and helpful.

JT helped me with everything I needed thank you so much I’m looking forward to my new place

Prices are good. Salesman need more training way more training.

I walked in looking for a bedroom set. Walked back and forth tying to find something that shows in stock. Couldn't find it and was never approached by anyone to see if I needed help. I guess they don't need my money.

Upon arrival till delivery the communication was excellent. The staff was very helpful and never pushed to purchase more item. She allowed us to browse with occasionally checking on us to see if we had questions. Not only will we be returning to purchase more item but we will be using the same sales person.

The furniture is beautiful and a reasonable price. They also have delivery service.

I love that you can buy snacks or coffee and browse. Omar did a great job helping us out, especially since I had changed my mind a few times. His customer service even after the sale was great!

Great experience with Yesenia got everything we needed and wanted. She went above and beyond as well to provide 5 star customer service. Great pricing for great value. Even read about the CEO and was super impressed with his work!

Awesome selection

Great, fast delivery. The delivery crew even helped move my tv.

Sales and selection were wonderful. The delivery team did an amazing job placing and assembling our new furniture!

Great quality furniture with knowledgeable staff and excellent delivery service. No hassle in replacing furniture under warranty!!!!

Worst service ever on customer pick-up! Just purchased a center table and they did not take time or effort to help to put it on the car.

Salesman was a gentleman with a professional attitude. He was a helpful and fast.My husband loves His new lift chair.

Great service 🙂.. prices are great 👍🏽

Love this place. They don't harass you. Delivery and set up was fast.

Jospeh was absolutely the best salesman ever

Staff and quality of the furniture are great. Iv’e had my kids bed, bunk beds, dresser and our living room entertainment for years and they are all in great condition still!

I purchased a beautiful dark brown leather couch from this location. The sales associate Brian G. was very helpful in checking us out and scheduling a delivery date. The delivery gentleman were very polite and respectful.

I love this store. I have purchased all of my furniture from them so far. I always get great customer service and their prices are super affordable! I just had a bed delivered and the delivery guys were awesome!!

Good prices, good service & excellent customer service

American Furniture is my go to when in need of household furniture. Great Customer Service and Fast Delivery

I enjoyed my AFW shopping experience. Will most definitely come shop again.

Excellent customer service from shopping at the store and the delivery.

Layda Valdes was awesome to work with

I went to AFW for the first time and had a stress-free shopping experience. There was no pressure. Brian showed me around. I purchased a beautiful sectional couch. They gave me the exact delivery day and time that I wanted. The delivery guys sent me a text when they were 11 minutes away. They were friendly and professional. I will definitely shop here again.

This store is fantastic! They had what I was looking for and the delivery was on time. Beautiful furniture and great prices

Rick Orr was nice to work with. He understood my budget and I was able to get an Ashley sectional for half the price. Delivery was on time and efficient! Definitely coming back for more.

Cindy cindy cindy…… The BEST!!!! Associate I have ever dealt with anywhere hands down. She went well above and beyond to keep us informed every single step of the way even to the point to check day of delivery to make sure all was well. We will most defiantly come back to her for all future furniture purchases.

Excellent service. We love American Furniture Warehouse.

Affordable pricing, delivery can be tracked. 10 out of 10 recommended

The delivery was on the early morning, the delivery guys are very professional and nice. It only took them 5 minutes dice they got out from the truck to my department and set it up. Fast and done ! Thank you so much.

Love the store just wish y’all would hand out different colored flags so when we find something we like we could flag it that way you could find it again! Store is so large its easy to forget what you liked if I had flagged it I could see when I finished checking everything out!

Great place and inventory. Shannon did a fantastic job helping us find the perfect furniture for our den. Great delivery. Highly recommend American Furniture Warehouse.

Great store service and delivery! Recommend this place 100%

Great selection. Great service! Great prices.

Great service and pricing. A seamless buying and delivery process.

The delivery guys were fast, courteous and respectful!